+30 213 0354432 info@greatescape.gr

FAQ

1. WHAT IS GREAT ESCAPE?

The Great Escape is a real life, interactive escape game. A live escape experience that expands your imagination, while it challenges your versatility and builds the collaboration spirit of the team. The team (2 to 7 persons), is getting “locked” into a theme room. The team’s goal is to manage to escape in a specific timeframe, overcoming a series of challenges, and solving riddles,  that activate the brain and the 5 senses!

2. HOW DIFFICULT IS IT? DO YOU NEED ANY SPECIAL SKILLS TO PARTICIPATE?

In our website, next to each room, you will find the difficulty level. If you are a new player we suggest you to start with a low difficulty room. Nevertheless, each room is designed so that anyone would enjoy it. It won’t be needed for you to have any knowledge of specific subjects, neither prior escape room experience. You will just to have to have creative way of thinking and team spirit!

3. IS THERE AN AGE LIMIT?

Most of our rooms are addressed to escapers of all ages! It is a game of logic and observation, so a young kid could play with the same ease as an elder. Nevertheless, we don’t want to disappoint our younger friends with “unsolvable” obstacles due to the hardness of some riddles, we have set a minimum participation age of 8 years old.

There are some specific rooms, that due to their theme, they are addressed to people over 15 and over 18 years old (you will notice the age indication in those rooms’ pages).

4. CAN A MINOR PARTICIPATE IN THE ROOMS WITH THE 15+ AND 18+ INDICATION, WITH ADULT/PARENTAL CONSENT;

In rooms with age limit, we strictly apply the terms of participation, ensuring on one hand the game safety, and on the other hand the optimal game experience of the players.

5. HOW MANY PEOPLE CAN PLAY IN ONE GAME?

The players’ number (minimum and maximum) depends on each room’s specifications (spaces size, number and difficulty level of collaborative tasks etc.) Usually, the average number of players in our room is from 2 to 7 people.

6. CAN WE FORM A TEAM WITH A NUMBER OF PLAYERS GREATER THAN THE INDICATED ONE?

The proposed number of players for each room is defined by the room’s gameplay design and ensures the optimal gaming experience. For certain rooms though, and in special occasions there could be a possibility of allowing more people in a room, than its proposed limit. For more info on such alternatives, feel free to contact us.

7. HOW CAN I BOOK A ROOM?

The process is very simple and it is completed in four steps.


Step 1: Choose a room. You can browse our website, read each room’s description and then choose the concept you prefer.


Step 2: Choose the date. Scrolling down in one room’s page, you will find a diary. Choose the date you prefer, by clicking on the specific box.


Step 3: Choose the time. After choosing the date, you have to choose one of the available starting times.

Step 4: Complete the booking. Fill in the form with your details and click the “BOOK NOW” button.


After completing your booking, you will receive a confirmation email. The payment is becoming when you will come in our place. You pay when you arrive at Great Escape.

8. IS IT POSSIBLE TO CANCEL THE BOOKING, OR TRANSFER IT ON ANOTHER DATE?

You can cancel or change your booking. The cancellation can be done by calling Great Escape on phone.

 

In order to change your booking, you will just have to cancel the existing one (by phone). Then you will have to make a new booking, following the exact same procedure, according to what day and time works best for you.

 

9. HOW MUCH TIME BEFORE THE GAME TIME SHOULD WE ARRIVE AT GREAT ESCAPE? WHAT HAPPENS IF WE ARE LATE?

In order to ensure the best service for our customers, and that no team will have to wait a lot before starting the game, we kindly request to arrive at Great Escape, at least 10 minutes before the booking time. In case of delay, please contact Great Escape directly by phone, so that you will be informed if it is still possible to play. This, depends on the delay and on the room’s next availability.

10. IS THERE ANY CASE I WILL GET SCARED AND WHAT HAPPENS THEN?

Each Great Escape room, includes a “panic button”. By pressing this button, any member of the team can get out any time he/she feels like. This doesn’t mean that the game will stop for the other team members. In any case, Game Masters explain the game rules in detail before starting.

11. COULD I PLAY WITHOUT A TEAM?

Great Escape’s rooms are especially designed for teams that want to share an interactive and entertaining experience, such as groups of friends, families, colleagues, etc

12. COULD I COME TO PLAY WITHOUT HAVING MADE A RESERVATION IN ADVANCE?

If you really want to test your luck, what we can promise you is that we’ll be here to welcome you and inform you on any availability at the time of your visit. In case of no available rooms, we will offer you a cup of coffee and we check together for the next available game. On the other hand, if you wish to check online and beforehand for any availability, please click here.

13. DRESS CODE?

Most of our games do not demand wearing any specific outfit. We suggest wearing clothes and shoes that make you feel comfortable. In case a room has some special clothing requirements, this will be mentioned in the room’s page.

14. ARE THERE ACTORS PARTICIPATING IN THE ESCAPE ROOMS? WHAT IS THEIR ROLE?

Great Escape has created a wide range of rooms with or without live performance. When the room includes an actor, you will find the “Performance Included” indication in the room’s page. The actor’s role varies depending on the room’s theme and it aims in the interaction with the players, creating a special live game experience!

15. CAN I TAKE PICTURES/VIDEO INSIDE THE ROOM?

In Great Escape’s rooms, it is strictly forbidden to use any recording medium (photo, camera,  smartphone etc.). It is the only way that can prevent any leaks regarding the room’s elements, that would spoil the future players’ experience. Yet, as we acknowledge the importance of keeping a souvenir of such an experience, at the end of each game we will take a picture of your team that you could keep and share freely.

16. ARE THERE ANY CAMERAS INSIDE THE ROOMS?

In every Great Escape room there is a surveillance cameras network installed for our personnel to watch every game. We consider this to be mandatory for two reasons. To ensure the smooth and safe flow of each game and also to watch and respond immediately to the players’ need of assistance, either by the Game Masters or the performers.

17. HOW CAN I PAY?

You can settle your payment on arrival, either in cash or by credit card.

18. CAN I ARRANGE A CHILDREN PARTY AT GREAT ESCAPE ROOMS?

Great Escape Rooms are designed to be suitable for hosting children parties. Organizing a children party in an escape room, you will combine the festive mood with a creative activity for the kids, through an interactive game.

19. WHAT ABOUT TEAM BUILDING EVENTS?

Great Escape Team has conducted extensive research on how escape rooms affect and develop the Team Building procedure. The philosophy of our rooms is based in creating a cooperation environment. The team players are asked to find solutions together, so the team spirit is enhanced. At the same time the escape game experience will enrich the employee’s common experiences, outside the working place.

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